top of page

SHIPPING POLICY

Thank you for shopping at La Artesanal (laartesanalusa.com). This Shipping Policy outlines our general practices regarding the shipment and delivery of products ordered through our online store.

1. Processing Times

  • Orders are typically processed within a reasonable timeframe after payment verification and approval.

  • Processing and fulfillment times may vary depending on product availability, order volume, or peak seasons. We do not guarantee exact same-day or next-day fulfillment unless explicitly stated.

2. Shipping Methods and Rates

  • We offer shipping through standard carriers. Shipping costs, delivery fees, and available options are calculated and displayed at checkout before you complete your purchase.

  • We reserve the right to select the carrier and shipping method based on the destination and package weight.

3. Delivery Times and Estimates

  • Any delivery dates or transit times provided by us or the carrier are estimates only and are not guaranteed.

  • La Artesanal is not responsible for shipping delays caused by carrier disruptions, weather conditions, customs processing, incorrect shipping addresses provided by the customer, or any other circumstances beyond our direct control.

4. Risk of Loss and Title

  • Risk of loss and title for items purchased from La Artesanal pass to you upon delivery of the items to the carrier.

  • Once a package has been successfully handed over to the shipping carrier, responsibility for transit and delivery rests with the carrier. If your package is delayed, lost, or damaged in transit, please contact the carrier directly or reach out to us so we can assist you on a case-by-case basis.

5. Incorrect Addresses and Failed Deliveries

  • Customers are responsible for providing a complete and accurate shipping address at checkout.

  • If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package unclaimed, the customer may be responsible for any additional shipping charges required to reship the order.

6. International Shipping

  • If international shipping is available, the recipient is responsible for all customs duties, taxes, import fees, and compliance with local import regulations applicable in the destination country.

7. Contact Us

If you have any questions or concerns regarding our Shipping Policy or the status of your order, please contact us through our official channels at laartesanalusa.com.

bottom of page